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Customizable CSA Exam Mode - Free PDF CSA - First-grade ServiceNow Certified System Administrator Reliable Test Review

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ServiceNow Certified System Administrator professional salary

The Average Salary of a ServiceNow Certified System Administrator professional in

United State - 65109 USD
Europe - 59854 EURO
India - 4990669 INR
England - 52193 POUND

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ServiceNow Certified System Administrator Sample Questions (Q356-Q361):

NEW QUESTION # 356
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?

A. incident .!
B. incident .*
C. incident.all
D. incident.None

Answer: B

Explanation:
InServiceNow Access Control Lists (ACLs), rules can be applied atdifferent levels:
Table-level- Applies to all fields and records in a table.
Field-level- Applies to specific fields within a table.
To create an ACL rule that applies toall rows and all fieldsof theIncident table, the correctobject nameis:
#incident.*
incident.*-Grants or restricts access toall fields and recordsin theIncident table.
incident.number- Restricts access to the"Number" fieldin the Incident table.
incident.short_description- Controls access to the"Short Description" fieldonly.
B:incident.all
No such ACL naming convention exists in ServiceNow.
C:incident.!
This is not a valid ACL syntax in ServiceNow.
D:incident.None
This is not a recognized ACL format in ServiceNow.
Reference:ServiceNow CSA Documentation - Access Control Rules (incident.*Format) ServiceNow Product Documentation - Configuring ACLs & Table-Level Security(https://docs.servicenow.
com)
Final answer: A.incident.*

NEW QUESTION # 357
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

A. Long-term signals
B. Non-signals
C. Stability signals
D. Anti-signals

Answer: A

Explanation:
InPerformance Analytics (PA),long-term signalsarekey performance indicators (KPIs) that help organizations make data-driven decisions for sustained workflow stability. These KPIs providetrends over time, allowing businesses to analyze patterns, predict future performance, and optimize workflows for efficiency.
Track Trends Over Time# Identify slow-moving changes and patterns.
Support Predictive Analysis# Help in making data-driven strategic decisions.
Reduce Unplanned Changes# Avoid reactive decisions by monitoringhistorical data.
Incident Backlog Over Time# Measures incident accumulation to prevent delays.
Change Success Rate# Analyzes how well changes are implemented without failures.
Mean Time to Resolution (MTTR)# Tracks how long it takes to resolve incidents.
How Long-Term Signals Help in Workflow Stability:Example KPIs Used in Performance Analytics:
Why "A. Long-term signals" is Correct:Long-term signals provide historical trends that help organizations maintain stable workflows.
B: Non-signals#No such term exists in Performance Analytics.
C: Anti-signals#Not a recognized Performance Analytics term.
D: Stability signals#Misleading term; long-term signalsare what provide stability insights.
Why Other Options Are Incorrect:
ServiceNow Documentation:Performance Analytics Overview
CSA Exam Guide:Coverslong-term KPI tracking for workflow stability.
Reference from CSA Documentation:Thus, the correct answer is:
A: Long-term signals

NEW QUESTION # 358
You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?

A. Create Order Guide
B. Create Content Item
C. Create Record Producer
D. Create Catalog Item

Answer: C

Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/c

NEW QUESTION # 359
Which modules can you use to create a new table?
Choose 2 answers

A. Schema Map
B. Tables & Calumns
C. Dictionary
D. Tables

Answer: B,D

NEW QUESTION # 360
What is the language used for scriptingin ServiceNow?

A. PHP
B. Python
C. JavaScript
D. C++

Answer: C

Explanation:
ServiceNow uses JavaScriptas its primary scripting language for automation, business rules, UI actions, and server-side scripts.
Key Areas Where JavaScript Is Used in ServiceNow:
#Client-side Scripting:UI Policies, Client Scripts
#Server-side Scripting:Business Rules, Script Includes, Scheduled Jobs
#Workflow & Flow Designer:Custom scripts for approvals, conditions, and notifications
#Integration Scripts:REST API, SOAP API calls
B: C++
C++ is acompiled languageprimarily used for system software,not for ServiceNow scripting.
C: PHP
PHP is used forweb development, butnot supported in ServiceNow.
D: Python
Python isnot usedin ServiceNow for scripting. JavaScript is the standard for bothclient-side and server-side scripting.
Reference:ServiceNow CSA Documentation - Scripting in ServiceNow
ServiceNow Official Documentation - JavaScript in ServiceNow(https://docs.servicenow.com)

NEW QUESTION # 361
......

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